situs rajacuan Platform Privacy Notice

This page describes what we collect when you use situs rajacuan and how we keep that data protected. We collect personal information — your name, email, phone number, identity documents, and payment details — to verify your account, process deposits and withdrawals, and comply with applicable regulations. We do not sell your data to third parties, and we do not share your information with external marketers or data brokers.

Our privacy practices are designed to be transparent. We explain what we collect, why we collect it, how long we keep it, and what rights you have. If you have questions about how we handle your data, our support team can provide additional detail or direct you to the relevant sections of this notice.

By creating an account on situs rajacuan, you agree to the data practices described here. If you do not agree, you should not open an account or use our platform.

What data we collect on situs rajacuan

We collect several categories of information when you use situs rajacuan. First, we collect account information: your name, email address, phone number, date of birth, and residential address. Second, we collect identity documents: a government-issued ID (KTP, passport, or driver's license) for verification purposes. Third, we collect payment information: your bank account details or e-wallet credentials (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet account identifiers).

Fourth, we collect transaction data: records of your deposits, withdrawals, and game play on situs rajacuan. Fifth, we collect device and usage data: your IP address, browser type, operating system, and pages you visit on our platform. Sixth, we collect communication data: any messages you send to our support team or any feedback you provide.

Note: We do not collect sensitive personal data such as biometric information, health data, or religious affiliation unless you voluntarily provide it.

How we use your data on situs rajacuan

We use your data for specific purposes. We use account information and identity documents to verify your identity, comply with anti-money-laundering regulations, and prevent fraud. We use payment information to process your deposits and withdrawals through our supported payment methods. We use transaction data to maintain your account history, calculate your balance, and resolve disputes.

We use device and usage data to improve our platform, diagnose technical issues, and detect suspicious activity. We use communication data to respond to your support requests and improve our customer service. We do not use your data for marketing purposes unless you explicitly opt in. We do not sell your data to third parties or share it with external marketers.

Third-party processors and data location on situs rajacuan

We work with third-party service providers to operate situs rajacuan. These include payment processors (who handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment transactions), identity verification providers, and cloud hosting providers. We share only the data necessary for these providers to perform their services. We require all third-party processors to maintain strict confidentiality and security standards.

Our servers may sit outside your jurisdiction. This means your data may be stored or processed in countries other than Indonesia. By using situs rajacuan, you consent to this international data transfer. We maintain security measures to protect your data regardless of where it is stored.

Key points

  • We collect account, identity, payment, transaction, device, and communication data
  • We use data for verification, compliance, transaction processing, and platform improvement
  • We do not sell data to third parties or share it with external marketers
  • We work with third-party processors for payments and hosting
  • Your data may be stored outside your jurisdiction

Data retention on situs rajacuan

We retain your data for as long as necessary to provide our services and comply with applicable law. Account information and transaction records are retained for the duration of your account and for a period after closure to comply with regulatory requirements. Identity documents are retained for verification purposes and regulatory compliance. Payment information is retained only as long as necessary to process transactions.

We delete data when it is no longer needed, subject to legal holds or ongoing disputes. If you request account closure, we will delete your personal data within a reasonable timeframe, except where we are required by law to retain it.

Your rights regarding your data on situs rajacuan

You have rights regarding your data on situs rajacuan. You have the right to access your personal information and request a copy of the data we hold about you. You have the right to correct inaccurate or incomplete data. You have the right to request deletion of your data, subject to legal retention requirements. You have the right to object to certain uses of your data, such as marketing communications.

To exercise any of these rights, contact our support team. Provide a clear description of your request and any relevant account details. We will respond within a reasonable timeframe. If you are not satisfied with our response, you may escalate your request or contact the relevant data-protection authority in your jurisdiction.

Cookies and tracking on situs rajacuan

We use cookies and similar tracking technologies on situs rajacuan to improve your experience. Cookies help us remember your preferences, keep you logged in, and analyse how you use our platform. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device).

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being set. However, disabling cookies may affect your ability to use certain features of situs rajacuan. We do not use cookies for marketing or third-party tracking unless you explicitly consent.

Security of your data on situs rajacuan

We implement technical and organisational measures to protect your data from unauthorised access, alteration, or disclosure. We use encryption for sensitive data such as payment information. We maintain access controls so only authorised staff can view your data. We conduct regular security audits and updates to our systems.

However, no security system is completely impenetrable. We cannot guarantee absolute security. If you suspect a security breach or unauthorised access to your situs rajacuan account, contact our support team immediately. We will investigate and take appropriate action.

Changes to this privacy notice on situs rajacuan

We may update this privacy notice from time to time. We will provide notice of material changes via email or through a notice on our platform. Your continued use of situs rajacuan after changes are published constitutes acceptance of the revised notice. We encourage you to review this notice periodically to stay informed about how we protect your data.

Contact us about privacy on situs rajacuan

If you have questions about our privacy practices, how we handle your data, or how to exercise your rights, contact our support team. We maintain English-language support for privacy inquiries. Provide a clear description of your question and any relevant account details. We will respond during standard business hours. For users in Jakarta, Surabaya, Bandung, Medan, and other supported regions, our support team is available to assist you with privacy concerns related to your use of situs rajacuan.